Supplier Assurance Function Manager (Hendon)

We are currently recruiting for a Supplier Assurance Function Manager in Hendon.

Pay rate: PAYE 500 per day.

Contract duration: Temporary ongoing

Purpose:

This role provides day-to-day service management across several contracts and reports to the Head of Supplier Assurance. The purpose of the role is to carry out performance management of the end-to-end delivery of business services within given contracts for which our client is responsible. This includes management of supplier relationships for a number of outsourced contracts covering a particular business area (e.g. Fleet) and business assurance functions across those contracts.

It will be key for the role holder to build and maintain excellent relationships with the suppliers and customers of the contracts for which they are responsible to ensure that services are optimized to meet user needs and to maintain supplier performance through management of KPIs. The role holder will need to work collaboratively with peers performing the same roles across different but interdependent contracts and suppliers.

Knowledge:

• Understanding of operational policing (or similar complex organisation) requirements and priorities and how that translates into service delivery for the contracts they are responsible for.
• Understanding of relationship management and key performance indicators, dashboards, and reporting for the contracts they are responsible for (including legal requirements) and how they operate within the contract portfolio.
• Understanding of performance management with third party suppliers including how to drive continuous improvement and correct issues.
• Detailed understanding of supplier service management and contract management within the Public Sector (or similar complex organisation).
• Desirable to have some knowledge of MPS governance, financial structures and departmental responsibilities (or at least knowledge of how such departments interact in a similar complex organisation).
• Knowledge of business assurance activity including business continuity and managing risk with suppliers
• Knowledge of Health and Safety in the workplace.

Experience: 

• Experience of Performance Management and KPI delivery (particularly continuous improvement)
• Experience of managing within a service delivery environment
• Experience of managing multi-supplier contracts
• Experience of managing Performance Frameworks
• Experience in working with high value financial contracts and budgets.
• Experience of using data-based analysis to manage supplier performance – including supplier audit processes.

Apply online or contact Terri O’Keefe on 01925 377 878. You can also email terri@peelsolutions.co.uk  for more information on this role.