Contracts Manager (London)

We are currently recruiting for a Contracts Manager- Forensic Services in London.

Pay rate: 50,897-62,015 per annum.

Hours:  9-5 as required- 36hrs per week.

Contract duration: Permanent

Department: Commercial / Procurement / Quantity Surveyor

Purpose:

• The Contracts Manager will effectively manage Forensic Services supply contracts to deliver goods and services to the client, including the Physical Forensics Managed Services Provision contract, ensuring it meets the Standards set out in the Service Specifications.

Duties: 

• Effectively manage forensic services supply contracts to deliver goods and services to the client, including the Physical Forensics Managed Services Provision contract, ensuring it meets the Standards set out in the Service Specifications.

• Proactively identify and resolve supplier and operational issues and inefficiencies.

• Develop suppliers and ensure value for money in contracted services.

• Identify any risk to the supply of goods and services and escalate such risks to senior leaders.

• Work in partnership with, the Senior Commercial Contract Manager (Forensics) in the commercial management of the Physical Forensics Managed Services Provision contract.

• Ensure that KPI reports, and management information are received in a timely manner from suppliers, and actively monitor performance against agreed service levels. This includes working with the Senior Contract Manager for significant performance issues for the Physical Forensics Managed Services Provision contract.

• Manage contract payments and work with finance/SSCL colleagues to ensure the appropriate commitment to expenditure is captured in Forensics financial reports including aspects delivered within the contract for non-Forensic units (HR).

• Drive consistent contract use and compliance across the Forensic Services.

• Act as the SPOC (single point of contact) to front line forensic staff, and capture service delivery /dynamic supplier / operational issues.

• Act as the primary liaison point between operational forensics and Forensics Directorate suppliers and escalate persistent and/or significant performance issues or risks as appropriate.

• Provide oversight of sourcing and contracting activity for the Forensics Directorate.

• Keep abreast of national developments and guidelines for best practice and liaise on a national level as required.

• Ensure performance monitoring, benefit tracking and quality reviews meets or exceeds the customers’ expectations and regulatory requirements.

• Where required, support the Head of Physical Forensics with management of the Physical Forensics Managed Services Provision contract, and other contracts as required.

• To assist in coordinating the business requirements and drafting contract specifications from Forensics Subject Matter Experts.

• Advise and support Forensic services with the Purchase-to-Pay (P2P) process, Finance system processes, and budget management and monitoring understanding and analysis of the budget aligned to the physical forensic contract.

• Effective decision-making; ensuring compliance to the client’s policy and processes, including MOPAC standing orders and procurement regulations.

• Ensure that any agreements with third parties meet the objectives; including priorities and strategic objectives, and deliver value for money in terms of quality, cost, risk, and professional practice.

• Continually improve service performance through day-to-day problem solving, leading lean continuous improvement projects, and participating in IT enabled transformation projects.

• Understand and accept the core principles set out in the H&S Policy in relation to your role, duties and responsibilities and implement those principles and requirements in day-to-day activities.

• Demonstrate effective visible safety leadership, understand H&S policy and lead compliance within area of responsibility. Implement the principles and requirements of H&S policy in your day-to-day activities and within the teams you work/manage. Encourage open dialogue and feedback on safety issues.

• Expected to work within the Forensic Service Quality Management System and actively contribute to the continuous improvement of the system by participating in quality assurance activities, engaging in internal and external audits, competence, and proficiency tests, reporting non-conformances and proposing changes to improve the system.

Knowledge and Skills:

• Knowledge of Forensics, law enforcement/criminal justice sector or similar related contracts.

• An understanding of the procurement cycle (including P2P) and best practice to achieve value for money; continual development of contract management/procurement methodologies and provision of advice to Forensics on commercial issues.

• Ability to implement Continuous Improvement driving value for money through the supply chain, to provide a more efficient and effective service. Provide a responsive attitude to solving problems in a challenging environment.

• Working collaboratively with the Senior Contract Manager (Commercial Services), demonstrate the ability to put in place contract management strategies; an understanding of Contract Law (including management of complex managed service arrangements); day-to-day contract and supplier relationship management and supplier development.

Experience: 

• Managing indirect and direct customers including preparing and delivering reports and presentations, including contract performance and supply chain risk assessments; managing contractual issues and ensuring robust stakeholder engagement; demonstration of strong interpersonal and influencing skills particularly with suppliers and senior managers.

• Experience in procurement and effective sourcing, to meet business requirements and demonstrate value for money.

• Applied experience in budget and financial management.

• Experience of project management.

• Applied experience of public procurement processes in accordance with Public Contract Regulations.

Qualifications:

• Membership of or working towards membership of the Chartered institute of Purchasing and Suppliers.

Apply online or contact Terri O’Keefe on 01925 377 878. You can also email terri@peelsolutions.co.uk  for more information on this role.