Resource Planner

We are currently recruiting for a Resource Planner in Bolton.

Pay rate: £13.55 per hour.

Hours:  You’ll need to cover a 7 day a week rota, working 28 hours per week, between the hours of 7.00am and 10.00pm.

Contract duration: Temporary ongoing

Purpose:

To screen and allocate packages of support on behalf of The Home Based Reablement Service and to work with the computer based information systems that are involved. To allocate staffing resources to cover all existing and new requests for support. To respond to customer demand from both internal and external partner agencies.

Duties: 

• Screen and allocate packages of support to the Reablement teams based on information provided by Health and other social care staff. 
• Maintain records of packages of support allocated pending and rejected.
• Take immediate action to try to ensure urgent and emergency requests for Reablement are fulfilled.
• Input packages of support on to the rostering and scheduling computer system.
• Increase and decrease packages of support as requested by Health and other social care staff.
• Suspend, start and cancel packages of support as requested by Health and other social care staff.
• Ensure staff are deployed in the most effective manner to utilise both time and costs.
• To work effectively with other team members to help support and improve the performance of the team achieving outcomes and targets.
• To plan, organise and improve your work to meet specified requirements and deadlines.
• To support and maintain the use of information technology systems and software.

Skills and Knowledge:

• To be able to provide technical support to home support workers and contribute to the review of this support.
• Demonstrate excellent communication skills when dealing with colleagues, home support workers, managers, and a range of health professionals.  
• Effective organisational skills with the ability to plan, develop and prioritise work to meet deadlines and changes in priority.
• Ability to input, search, store, retrieve and supply information from a variety of sources.
• Ability to produce documents from various sources using a range of software.
• Ability to listen and respond to customer need, seek out innovative ways of consulting service users and engaging partners.
• Ability to develop and maintain effective working relationships and respond appropriately to the needs of colleagues and customers.
• Ability to work effectively as part of a team and under own supervision using initiative.

Apply online or contact Terri O’Keefe on 07879 585551. You can also email terri@peelsolutions.co.uk  for more information on this role.