{"id":767,"date":"2023-05-12T12:07:15","date_gmt":"2023-05-12T11:07:15","guid":{"rendered":"http:\/\/www.policejobs.co.uk\/?post_type=jobpost&#038;p=767"},"modified":"2023-05-12T12:07:16","modified_gmt":"2023-05-12T11:07:16","slug":"service-design-and-integration-manager-london","status":"publish","type":"jobpost","link":"https:\/\/www.policejobs.co.uk\/?jobpost=service-design-and-integration-manager-london","title":{"rendered":"Service Design and Integration Manager (London)"},"content":{"rendered":"\n<p><strong>We are currently recruiting for a Service Design and Integration Manager in London.<\/strong><\/p>\n\n\n\n<p><strong><u>Pay rate:<\/u>&nbsp;<\/strong>PAYE 426.57-580.67 per day<\/p>\n\n\n\n<p><strong><u>Contract duration:&nbsp;<\/u><\/strong>Temporary ongoing<\/p>\n\n\n\n<p><strong><u>Purpose:<\/u><\/strong><\/p>\n\n\n\n<p>The Service Design &amp; Integration Manager role is a specialized role with responsibility to maintain the alignment of Business Change and IT Change across the MPS Mobility ecosystem and work across delivery streams and work with team leaders to:<br>\u2013 Successfully deliver individual delivery plans<br>\u2013 Oversee integration from Transition to Production<br>\u2013 Act as central point for integration of all changes to in-scope systems and interfaces<br>\u2013 Review incoming project requests for impact to existing and new services<br>\u2013 Design new services to meet project specific needs<br>\u2013 Integrate and implement new services and service change and manage priorities<br>\u2013 Manage ITIL based support processes and business relationships and ensure the team delivers a KPI based service<\/p>\n\n\n\n<p><strong><u>Duties:&nbsp;<\/u><\/strong><\/p>\n\n\n\n<ul>\n<li>&nbsp;Support the alignment of Business Change and IT Change across the MPS Mobility ecosystem<br>\u2022&nbsp;&nbsp; &nbsp;Work across delivery streams and work with team leaders to:<br>\u2013&nbsp;&nbsp; &nbsp;Successfully deliver individual delivery plans<br>\u2013&nbsp;&nbsp; &nbsp;Design services to meet support and operating requirements with appropriate KPIs<br>\u2013&nbsp;&nbsp; &nbsp;Oversee integration from Transition to Production<br>\u2013&nbsp;&nbsp; &nbsp;Act as central point for integration of all changes to in-scope systems and interfaces<br>\u2022&nbsp;&nbsp; &nbsp;Oversee the successful delivery of Mobility application outputs and the successful running of the systems across Cloud and on-prem.<br>\u2022&nbsp;&nbsp; &nbsp;Review incoming project requests for impact to existing and new services<\/li>\n<\/ul>\n\n\n\n<p><strong><u>Knowledge, Skills and Experience:<\/u><\/strong><\/p>\n\n\n\n<ul>\n<li>&nbsp;Accreditation in ITIL level 3 or above<br>\u2022&nbsp;&nbsp; &nbsp;5+ years relevant experience in service management in a secure environment<br>\u2022&nbsp;&nbsp; &nbsp;In depth knowledge of call management systems including Remedy and ServiceNow<br>\u2022&nbsp;&nbsp; &nbsp;Broad knowledge of infrastructure, networks and environments<br>\u2022&nbsp;&nbsp; &nbsp;Ability to assess both business and technical risks, balance risks against benefits and propose appropriate actions to mitigate risks<br>\u2022&nbsp;&nbsp; &nbsp;Experience of working closely with development, test and deployment teams<br>\u2022&nbsp;&nbsp; &nbsp;Technical management of Open Source development and management tools such as Jira\/Confluence<\/li>\n<\/ul>\n\n\n\n<p>Apply online or contact Terri O\u2019Keefe on 01925 377 878. You can also email&nbsp;<a href=\"mailto:terri@peelsolutions.co.uk\">terri@peelsolutions.co.uk<\/a>&nbsp;&nbsp;for more information on this role.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We are currently recruiting for a Service Design and Integration Manager in London. Pay rate:&nbsp;PAYE 426.57-580.67 per day Contract duration:&nbsp;Temporary&hellip;<\/p>\n","protected":false},"author":2,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","jobpost_category":[89],"jobpost_job_type":[],"jobpost_location":[27],"_links":{"self":[{"href":"https:\/\/www.policejobs.co.uk\/index.php?rest_route=\/wp\/v2\/jobpost\/767"}],"collection":[{"href":"https:\/\/www.policejobs.co.uk\/index.php?rest_route=\/wp\/v2\/jobpost"}],"about":[{"href":"https:\/\/www.policejobs.co.uk\/index.php?rest_route=\/wp\/v2\/types\/jobpost"}],"author":[{"embeddable":true,"href":"https:\/\/www.policejobs.co.uk\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.policejobs.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=767"}],"wp:attachment":[{"href":"https:\/\/www.policejobs.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=767"}],"wp:term":[{"taxonomy":"jobpost_category","embeddable":true,"href":"https:\/\/www.policejobs.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fjobpost_category&post=767"},{"taxonomy":"jobpost_job_type","embeddable":true,"href":"https:\/\/www.policejobs.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fjobpost_job_type&post=767"},{"taxonomy":"jobpost_location","embeddable":true,"href":"https:\/\/www.policejobs.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fjobpost_location&post=767"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}