We are currently recruiting a Senior Clerical Officer \u2013 Occupational Health & Welfare based in Prestwich.<\/p>\n
MAIN DUTIES AND RESPONSIBILITIES<\/strong><\/p>\n \u2022 To manage and maintain the Unit\u2019s appointment system including notification of clients and managers prior to appointment, preparation of clinic lists and distribution of management reports following consultation. Management of Unit\u2019s diary system and preparation of clinician\u2019s daily appointment lists.<\/p>\n \u2022 Administer the Occupational Health Mailbox and deal with queries raised from it. Preparation of cases to be discussed at bi-weekly triage sessions.<\/p>\n \u2022 Arrange and manage appropriate appointments within time bound parameters, provide updated reports from those appointments and other relevant information to all involved parties and departments including the updating of restricted duty information on iTrent.<\/p>\n \u2022 Deal with incoming telephone calls in a sympathetic and helpful manner, providing an understanding of the Unit\u2019s processes and advising callers in sickness processes and procedures and prioritising actions to be taken and updating of any records as a result. Bringing to the attention of the Practice Manager any cases that may need further advice or escalating to the Unit Manager\/FMO.<\/p>\n \u2022 Obtain additional reports when instructed to do so by practitioners from the client\u2019s own GP, NHS Consultant or private Specialist, ensuring that such reports will be available for subsequent clinical consultations and maintenance of the control data base.<\/p>\n \u2022 Provide a word processing and audio service to support the Unit\u2019s practitioners and officers. Opening and distribution of the Units daily post.<\/p>\n \u2022 Assist with compilation of monthly time lined management data to provide a record of the Unit\u2019s activities to allow prioritisation of work processes. Deal and administer time managed SMP processes that have to meet deadlines and include working with outside agencies and consultants.<\/p>\n \u2022 Liaise with HR\/GMPA about appointments, appeals, pay extensions or other relevant cases. Facilitate the completion of files relating to ongoing cases chasing external professional providers, thus providing a complete case to the relevant bodies and meeting the deadlines that have been agreed by the Force medical officer.<\/p>\n \u2022 Administrate and maintain the Force wide Adjusted Duties facility on iTrent and prepare runs and statistics monthly and give advice to callers with regards to adjustments.<\/p>\n \u2022 Use the Purchase Ordering system and process invoices for all specialist medical services or supplies from external providers and agencies under Financial Standing Instructions in a timely manner.<\/p>\n \u2022 Maintain an adequate level of equipment and supplies to ensure a high standard of efficiency of the service and to provide cover for colleagues in the Unit when required.<\/p>\n Apply online or contact Lucia De Felice on 07425757587 for more information. You can also email lucia@peelsolutions.co.uk<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":" We are currently recruiting a Senior Clerical Officer \u2013 Occupational Health & Welfare based in Prestwich. MAIN DUTIES AND RESPONSIBILITIES…<\/p>\n","protected":false},"author":1,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","jobpost_category":[],"jobpost_job_type":[],"jobpost_location":[],"_links":{"self":[{"href":"https:\/\/www.policejobs.co.uk\/index.php?rest_route=\/wp\/v2\/jobpost\/546"}],"collection":[{"href":"https:\/\/www.policejobs.co.uk\/index.php?rest_route=\/wp\/v2\/jobpost"}],"about":[{"href":"https:\/\/www.policejobs.co.uk\/index.php?rest_route=\/wp\/v2\/types\/jobpost"}],"author":[{"embeddable":true,"href":"https:\/\/www.policejobs.co.uk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.policejobs.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=546"}],"wp:attachment":[{"href":"https:\/\/www.policejobs.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=546"}],"wp:term":[{"taxonomy":"jobpost_category","embeddable":true,"href":"https:\/\/www.policejobs.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fjobpost_category&post=546"},{"taxonomy":"jobpost_job_type","embeddable":true,"href":"https:\/\/www.policejobs.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fjobpost_job_type&post=546"},{"taxonomy":"jobpost_location","embeddable":true,"href":"https:\/\/www.policejobs.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fjobpost_location&post=546"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}